Why we built KONVOY

Because we needed it ourselves

I needed a better way to check on my Grandma

When someone you love may need help and you can’t be there, knowing they’re safe is a top priority.   

When I moved to California and my Grandmother stayed in New York, my family and I faced this uncertainty regularly.

Missed calls, unanswered texts. The question was always the same: Is she okay? 

It turned out, I wasn’t the only one. 

KONVOY Co-Founder Elizabeth Fay with her grandmother Patty
KONVOY Co-founder Elizabeth Fay, with her Grandma, Patty
KONVOY Brand Lead Will, his Mom Mary Jo, and son Oliver smiling in Bronx Botanical Gardens

Different families, same safety concerns

The more friends and family we talked to, the more we realized this anxiety wasn’t mine alone.

The exact same story was playing out in all of our lives:

  • Co-founder, John Schumacher had aging parents out of state he frequently couldn’t reach

  • Brand Lead, Will Beck has a mom undergoing treatment while busy with work & kids

  • Head Specialist, Mike Mueller has parents who live locally, and he still has to juggle his work commitments to check in on them during the day  

Head Specialist Mike with his Mom and Dad

We made at-home safety our mission

To provide every family with a trusted, reliable, convenient way to verify the safety of their loved ones. That’s the sole purpose KONVOY exists. 

We built the KONVOY Check because we needed confirmation and clarity that our Moms, Dads, and Grandmas are safe at home.

Then we designed it so your family can have the exact same assurance. 

The first purpose-built, at-home safety visit

Dedicated Professionals

The only private network of vetted, off-duty first responders each personally selected to deliver a calm, caring, expert response when you can't be there

Defined Process

Each check follows a standardized "Observe, Support, Report" protocol to give you an objective, unbiased assessment every time

Documented Proof

You receive a confidential body cam video and a quick assessment on your phone so you have clarity and confirmation after each check

A smiling man standing between two NYPD officers in a shop.

KONVOY Specialists— the best of the best

I knew KONVOY would only work if I could send someone I completely trusted to my grandmother’s door.

Here’s why First Responders were the answer. 

These are the same heroes we call when there’s an emergency, who have dedicated their lives to serving their communities. They bring the training, empathy, and professionalism families need when something might be wrong.

Then, we carefully select from actively-employed first responders with a minimum of 5 years experience, and we give them a new way to put their skills to work—while earning meaningful extra income.

We’re proud to support these extraordinary professionals, and give them the opportunity to extend their service in their communities.  

Questions? Let me know!

If you want to know more about KONVOY, send us a message and we’ll get back to you!

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