About Us

Founded with Purpose

From our family to yours

Founded by Elizabeth Fay, Terrance Fay, and John Schumacher, KONVOY was created to solve a simple but deeply human problem: what do you do when something doesn’t feel right, but it isn’t clearly an emergency? Families often find themselves caught between two imperfect options — worrying from a distance or calling emergency services without fully understanding the situation. In many moments, neither choice feels appropriate.

KONVOY was created to provide a better alternative. A KONVOY Check combines the credibility of experienced first responders with a process designed specifically for non-emergency situations where timely, in-person confirmation can make a meaningful difference.

A smiling younger woman and older woman stand together in a warmly lit kitchen.
Older woman talks to a security officer in a navy "KONVOY CHECK" shirt in a park setting.

Our Vision

To close the gap in the at-home safety landscape by providing timely, in-person expertise delivered with discretion, empathy, and respect. We believe families deserve access to a reliable option when circumstances feel uncertain — one that prioritizes dignity, privacy, and professionalism while helping loved ones remain safe and supported at home.

Our Mission

To provide families with a trusted, in-person safety solution that bridges the space between worry & wait and lights & sirens. Through trained local professionals, a clear process, and thoughtful communication, KONVOY offers a dependable way to gain reassurance and clarity when something simply doesn’t feel right.

Built on Trust, Experience, and Process

Professional Presence

Trusted, off-duty local first responders that are personally selected and vetted

Reliable Process

Standardized protocol designed to provide a calm, unbiased assessment every time

Clear Verification

Quick assessment and confidential body cam verification after each check

Be prepared before you need it

Creating an account only takes a few minutes and ensures support is ready when it matters most

A Special Invitation From Our Founder

Join the KONVOY Founding Family for a chance to win $1,000

  • Chance to win a $1,000 gift card*
  • 20% off KONVOY Checks for 3 months
  • No cost to join today

*KONVOY Founding Family Giveaway is a limited time offer. Rules: 1 of the first 100 Founding Families with completed KONVOY Sign-Up win $1000 gift card. Odds 1 in 100. One entry/discount per household. “Sign-Up” requires completed KONVOY account with a valid payment method on file. Founding Family account sign up is free. You will only be charged if you request a KONVOY Check. All decisions are final and at discretion of KONVOY management. Void where prohibited. 20% off KONVOY Check valid for 3 months from account creation.